Frequently asked questions
What makes our coffee different to others?
Simple – we roast our coffee upon receiving your order, which means you get the freshest coffee possible. So even if you only order one bag, it will be roasted and packaged just for you. There will be label on every bag with the roast date.
Can I change my order once its been placed?
We roast our coffee to order, so it can be tricky to change an order once we've started roasting. But if you do need to change anything let us know as soon as you can and we will do our best to help you out.
What are my payment options?
We have two methods available, Paypal (ideal if you have a Paypal account ) and SSL Secure Shopping which you can use Visa, MasterCard or American Express, both credit and debit cards are accepted. Both ways are secure for both you and us, and at no time are we ever able to see your card details.
Do your coffee bags have a valve?
How long will my coffee stay fresh for?
Since all our coffee is freshly roasted when you place your order, it has an expiration date of 1 year from the roast day (shown on the bottom of bag). To help maintain the freshness of the coffee keep it in an airtight container or keep the coffee bag closed and well secured.